Policies
Privacy, cancellation and refund policies
These are the policies that apply to memberships and lessons at Golf Performance Group. Questions about any of them can go to info@gpghouston.com or 713-586-9569.
Membership cancellation
Membership cancellations require 30 days' written notice, sent by email to info@gpghouston.com. If your next billing date falls within the notice period, that charge is still processed as your final payment. You keep access for the paid cycle. All memberships carry a three-month minimum commitment, and there are no prorated refunds for cancelling early.
Lesson cancellations and no-shows
Lessons cancelled at least 24 hours in advance are rescheduled with no penalty. Lessons cancelled inside 24 hours, and no-shows, are charged in full, or the session is forfeited from a lesson package.
Privacy
We collect personal information you give us directly, for example your name, email address and phone number when you book a lesson, join a program or contact us, and we use it to deliver coaching services, schedule sessions, process payments and communicate with you about your training. We do not sell your personal information.
When you contact us through the website, we store your details and message so a coach can follow up. If you tick the news and tips box, we also send occasional emails, and every email includes an unsubscribe link.
Bookings and payments are handled by third-party providers (our scheduling and payment processors), who process the information needed to complete those transactions under their own terms. Swing video, lesson notes and practice data captured during coaching are stored in the training app used by your coach and are visible to you and to our coaching staff.
To request a copy of the information we hold about you, correct it, or ask us to delete it, email info@gpghouston.com.
Contact
Golf Performance Group, Timber Creek Golf Club, 4554 FM 2351, Friendswood, TX 77546. Phone 713-586-9569. Email info@gpghouston.com.
Last updated September 2026.
